Email Addresses
For efficient communication, we provide dedicated email addresses for various inquiries. Please use the appropriate email address to ensure your message reaches the right department, allowing us to respond to your needs as promptly as possible.
- General Inquiries: For general questions or if you’re unsure of which department to contact, please reach out to info@bta1.net. Our team will direct your inquiry to the appropriate team.
- Investor Support: If you are an investor and need assistance with your investments, account-related inquiries, or other investor services, contact us at investorsupport@bta1.net. Our investor relations team will assist you with any concerns.
- Issuer Support: For entities requesting the issuance of financial instruments or requiring assistance with Orbita Notes and related matters, please email issuersupport@bta1.net. Our team is well-equipped to handle your specific needs.
- Media & Press: For press inquiries, media coverage, or public relations-related matters, please reach out to media@bta1.net. Our media relations team will respond promptly with the required information.
- Customer Feedback: We value your feedback. If you have any suggestions or want to share your experiences with our services, please email feedback@bta1.net. Your input helps us continually improve our offerings.
Each email is monitored by a dedicated team, and we aim to respond to inquiries within 24 hours on business days. For urgent matters, please consider using our phone support for quicker assistance.